Shipping policy

The Roasted Nut  ships to most locations across all Canadian Provinces including all major cities and urban areas. Shipping is not available in some northern areas or remote locations, some cities may experience slight delays in delivery.

You will receive a confirmation e-mail with tracking details once your order has shipped. 

We offer free shipping within Ontario on orders above $125, and free domestic shipping outside Ontario on orders above $150.

We will cover shipping costs where we are able to, but, unfortunately, we are no longer able to offer uncapped free shipping on all orders. If you see a shipping cost on your order, that is the amount after we’ve subsidized as much as we were able to cover. 

The Roasted Nut  is committed to reducing shipping costs wherever possible and we regularly review rates with our carrier to ensure we get your favourite Nuts and Nut Butters to you for the lowest possible cost.

If you live in a house and you are not home for your delivery, your package will be left on your front step. If you live in an apartment, our courier must be let into your building to drop off your package. Our couriers cannot leave packages outside of apartment buildings.

Delivery Address Accuracy :

In order for prompt delivery, please provide a complete street address with a postal code, apartment number, and buzzer (if relevant). The Roasted Nut  does not take any responsibility for packages that might be misdirected, delayed, or lost due to an incorrect address. We are also not responsible for additional shipping charges that result from an inaccurate or incomplete address. Although it is the customer’s responsibility to provide accurate shipping information, we will do our best to contact you if a problem with a shipping address occurs.

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